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Privacy Policy

Redrocket Productions Privacy Policy

At Redrocket Productions, we are dedicated to safeguarding your privacy and ensuring that your personal information remains protected. This Privacy Policy explains what information we collect, how we use it, and the choices you have about your data.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, mailing address, and other details provided through contact forms, booking forms, job applications, or when you communicate with us.

b. Event & Service Details

  • Information about your event, service needs, venue, and other relevant specifics you share with us to help us deliver our services.

c. Payment Information

  • If you pay for services, we may collect billing and payment details through secure, PCI-compliant payment processors.

d. Usage Information

  • Information about how you interact with our website, such as IP address, browser type, pages viewed, and access times, collected through cookies and similar technologies.


2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Providing our audio, lighting, staging, and production services.

  • Responding to your inquiries, bookings, or support requests.

  • Processing transactions and sending invoices.

  • Sending important updates, confirmations, and service-related information.

  • Improving our website, services, and customer experience.

  • Sending occasional marketing communications (you can opt out anytime).

  • Complying with legal obligations and enforcing our terms.


3. How We Share Your Information

We never sell your personal data. We may share your information with:

  • Trusted Service Providers: Companies or individuals who perform services on our behalf (e.g., payment processors, subcontractors, marketing platforms).

  • Legal Authorities: If required by law, to comply with legal processes, or protect our legal rights.

  • Business Transfers: In the event of a merger, sale, or acquisition.


4. Cookies & Tracking

Our website may use cookies, pixels, and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit some site functionality.


5. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is entirely secure, so we encourage you to use caution when sharing sensitive data online.


6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to or correction of your personal data.

  • Request deletion of your personal data (subject to certain legal or contractual obligations).

  • Opt out of marketing communications at any time by following the unsubscribe link in our emails.


7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.


8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from children. If you believe we may have collected information from a child, please contact us immediately.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this page periodically.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please get in touch:

📞 Call Us TOLL FREE: 1-888-502-2172 ATLANTA OFFICE: 770-738-9554

📧 Email: info@redrocketsouth.com

📍 Address: 4041 Kingston Ct. Ste. F, Marietta, Georgia 30067

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